Shipping Policy

Delivery Areas

Kela Chargers currently delivers throughout the United Kingdom and Northern Ireland. Please contact us before ordering if you require delivery outside these areas.

Processing Times

Orders are typically processed within 1–2 working days of receiving payment. During busy periods, processing times may be slightly longer.

Delivery Times

Standard delivery is usually completed within 2–5 working days after dispatch. Delivery times are estimates and may vary depending on location and courier services.

Shipping Costs

Shipping costs are displayed during checkout before payment is completed. Any promotional free shipping offers will be clearly stated on our website.

Order Tracking

Where available, tracking information will be provided once your order has been dispatched.

Delivery Delays

While we aim to deliver all orders promptly, Kela Chargers cannot be held responsible for delays caused by couriers, severe weather, public holidays, customs processes, or other circumstances beyond our control.

Damaged or Missing Items

If your order arrives damaged or items are missing, please contact us within 48 hours of delivery at info@kelachargers.com. We may request photographs of any damage to assist with our investigation.

Incorrect Delivery Information

Customers are responsible for providing accurate delivery details. Additional charges may apply if an order needs to be re-shipped due to incorrect address information.

Contact Us

If you have any questions regarding shipping or delivery, please contact:

Kela Chargers
Email: info@kelachargers.com
Phone: 07885 511224